can't upload files
Category: Website
Last updated 5 months ago
Jimmy Lin Asked 2 years ago
i can't upload files it only says "you must upload files from the Pyangelo website!" how to fix
Jeff Plumb Answered 2 years ago
I would suggest you refresh the page. This usually fixes the problem. It is caused because your session has expired which means the webpage has been open to long.
Thoughts on this question
Become a free member to post a comment about this question.
Jimmy Lin Posted 2 years ago
i can upload some audio files but not others, why
Jeff Plumb from PingSkills Posted 2 years ago
Hi Jimmy, there is a limit on the size of the files you can upload. The maximum size a file can be is 8MB.
Daniel Zhou Posted 2 years ago
Is there a limit on canvas size, ie. is a 2800x1600 jpg too big?
Jeff Plumb from PingSkills Posted 2 years ago
Hi Daniel,
There is no technical limit but if you make it too big you won't be able to see the entire canvas on the screen.
Ashvini Boppana Posted 5 months ago
I've refreshed, opened a new tab, and made sure my music file is under the limit yet it's still not uploading?
Jeff Plumb from PingSkills Posted 5 months ago
Hi Ashvini,
What file type is your music file? It needs to be a .mp3 or a .wav file.