can't upload files

Category: Website

Last updated 2 months ago

Jimmy Lin

Jimmy Lin Asked 4 months ago

i can't upload files it only says "you must upload files from the Pyangelo website!" how to fix 


Jeff Plumb

Jeff Plumb Answered 4 months ago

I would suggest you refresh the page. This usually fixes the problem. It is caused because your session has expired which means the webpage has been open to long.


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Thoughts on this question

Jimmy Lin

Jimmy Lin Posted 2 months ago

i can upload some audio files but not others, why


Jeff Plumb

Jeff Plumb from PingSkills Posted 2 months ago

Hi Jimmy, there is a limit on the size of the files you can upload. The maximum size a file can be is 8MB.


Daniel Zhou

Daniel Zhou Posted 2 months ago

Is there a limit on canvas size, ie. is a 2800x1600 jpg too big?


Jeff Plumb

Jeff Plumb from PingSkills Posted 2 months ago

Hi Daniel,

There is no technical limit but if you make it too big you won't be able to see the entire canvas on the screen.



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